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“Our response rate increased by 50% by using InTouch Solutions. They found a way of uniquely positioning our service. ”
-B. C. Chief Marketing officer large home services company

“InTouch Solutions was the only company we could trust to protect our brand image.” – S. A. Executive Director international telecommunications firm

“We’ve had customers call in and tell us how much they enjoyed receiving a message from a world champion boxer. They were truly entertained and we were delighted with the results.” –
A.W. Marketing Category Leader large entertainment provider

"InTouch Solutions was right on target with their advice; the quality and timing of the message was excellent.” --C.S., Candidate (and now Member), Prince William County Board of Supervisors

“We’re saving millions of dollars by driving un- necessary calls out of our live agent call centers.”
P.C. Director International Telecommunications Company
     
 
 
G8 Summit
 
Problem:
How do you keep 3,000 international reporters informed of the schedule of events and movement of global political leaders in real-time?
When the 30th G8 Economic Summit was held at Sea Island, Georgia, outside of Savannah, movement and coordination of global leaders and the world’s press corps was vital. Security concerns in this outlying location and last minute schedule updates challenged the G8 organizers and kept planners on their toes. To meet the changing daily schedules, and to keep the media informed, the G8 Summit asked InTouch Solutions to provide an inbound messaging system for press organizations to keep track of the latest event schedule modifications 24 hours a day
 
Solution:
A tight deadline, dynamic communication needs, and the heightened threat of a terrorist attack required an extremely flexible, secure and reliable solution to be deployed in record time.  InTouch Solutions created a personalized inbound IVR with a schedule of events, directions and instructions to keep reporters informed throughout the Summit.  InTouch Solutions delivered the solution within a week’s notice and successfully managed communications throughout the event.  The Summit went off without a hitch and InTouch Solutions was proud to contribute to its success
 
Benefits:
Timely Implementation: As the weeklong meeting proceeded, the needs of G8 Summit organizers grew considerably. All requests were implemented in a timely manner ensuring a smooth and successful operation.
 
Flexible: The InTouch Solutions platform was updated 24 hours a day - in real time- which provided reliable information for organizers and reporters.
 
High Capacity and Highly Secure Solution:  The InTouch Solutions’ infrastructure is located in a safe, fully redundant environment and guarded by the highest levels of security and supported by dedicated and experienced staff.   The result? The G8 Summit organizers were assured that in the event of an unforeseen occurrence all reporters would be provided accurate information, regardless of where they were at the time.
 
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