Results-Driven Programs
We believe that hard work precedes great results. InTouch Solutions has developed a comprehensive four-step process to guide the launch of every interactive messaging campaign.
- Strategy Development & Benchmarking
A dedicated account manager works with you to establish benchmarks and ensure that all of your campaign objectives are met. We develop rigorous tests for every program that enable us to monitor, measure and optimize results before a full-scale rollout. - Operations Planning & Implementation
Our operations team manages the execution of your campaign according to the business requirements established in the initial planning phase. We handle scripting, recording, database management and ensure your program falls within the parameters of current Federal and State legislation. Our full-service support means we handle all of the details so you don’t have to. - Quality Assurance
Every campaign must undergo a certification process by our quality assurance team before launch. This built-in safety measure includes:- Data file integrity check
- Sound engineering to optimize audio quality
- Testing of all functional campaign elements including reporting accuracy
- Real-Time Monitoring & Reporting
Once the campaign is launched, your account manager can provide immediate real-time monitoring and up-to-the-minute information. We use these initial findings to optimize campaign results, identify any issues that require in-market adjustments and ultimately, improve the effectiveness of the program.