"InTouch Solutions was right on target with their advice; the quality and timing of the message was excellent.” --C.S., Candidate (and now Member), Prince William County Board of Supervisors
Capabilities
Get the flexibility you need in a messaging
platform with the scalability you demand
We’ve partnered with best of breed providers to build a system that can handle any kind of campaign our clients can dream up—while also providing the scalability and reliability our clients demand.
• The ultimate in flexibility. We have yet to have a client with a requirement we couldn’t handle. The InTouch platform offers limitless capabilities to customize. Whether your objectives dictate a campaign with personalized dynamic data delivered on each call, or a campaign that ties-in with a database and captures and stores each customer’s response, the InTouch platform can deliver it.
• Reach millions of customers. Whether you need to reach thousands of customers over a week-or millions of customers a day, our platform can ramp up or down as needed. You will never be constrained by capacity issues with InTouch Solutions.
• Customized messages for live answers vs. answering machine messages
• Customers can easily transfer to a live agent or IVR to purchase or ask questions
• Messages can be delivered via outbound or customers can call-in to receive messages
• Real-time reports are available via the web to monitor campaign success
• Detailed tracking and analysis allows for continuous improvements
• Multiple language support is available
• Customize the number that is displayed on customer's Caller ID display
• Capture recordings from your customers with voice capture capabilities
• Messages can be recorded by voice talent anywhere in the world with our Virtual Recording
Studio
• Purchase transactions or other interactions with your customers can be part of any campaign
• Customize the time you deliver your messages in different geographic area
Our messaging platform is housed at premier data centers. The platform is located in a safe, fully redundant environment and guarded by the highest levels of security and supported by dedicated and experienced staff. The result? Reliability and security you can count on.
