“We’ve had customers call in and tell us how much they enjoyed receiving a message from a world champion boxer. They were truly entertained and we were delighted with the results.” – A.W. Marketing Category Leader large entertainment provider
Applications
There are plenty of ways you can put InTouch Solutions to work for your business:
Delight Your Customers
Welcome Calls
Anniversary Calls
Service Announcements
Save Your Company Time and Money
Appointment Reminders
Collections Calls
Service Change Announcements
Order Confirmation Calls
Improve Your Marketing ROI
Improve response rates over direct mail
Lower marketing expenditures
Contract/service renewals
Direct mail “piggyback” campaigns
Learn More About Your Customers
Customer Satisfaction Surveys
Script Testing
Delight your customers. Research has proven time and time again that proactively communicating with your customers is good business. It builds loyalty. Keeps your brand top-of-mind. And most importantly, can mean incredible revenue growth. At InTouch solutions we take pride in our success helping clients delight their customers while growing revenue.>
Save your company time and money. Proactive communications can do even more than delight customers and grow revenue. They can save you time and money by reducing unnecessary inbound calls. InTouch Solutions has more experience helping companies reduce costs than any other messaging provider. We’ve developed methods to ensure our messages breakthrough the clutter and engage customers. This means you have more impact on the bottom line. Let us help you automate your routine, repetitive calls to free up your resources and realize the cost savings that some of our other customers have experienced:
Improve your ROI
Would you like to double your return on investment for marketing campaigns? That’s just what our expert messaging team did for a large entertainment company faced with declining response rates and increasing costs on their direct mail campaigns. InTouch worked with the client to develop a breakthrough calling campaign that had 20% higher response rates than direct mail—at 1/10 of the cost! Our unique approach to message and creative development has helped companies all over the world improve their marketing ROI. Let us do the same for you.
Learn about your customers
Primary customer research is one of the most powerful tools available to marketers. It helps you deepen your understanding of your customers and can help every aspect of your business. The InTouch Solutions platform can help you gather customer insight quickly and efficiently. Consider the results of a recent research project done on behalf of a large home services company:
